1. Our Commitment to Your Privacy

AI Rank Now ("we", "us", or "our") is committed to protecting your privacy and maintaining the highest standards of data security. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our enterprise-grade GEO (Generative Engine Optimization) platform and related services (the "Service"). It also describes your privacy rights and how applicable laws protect you.

2. Information We Collect and Why

We collect only the information essential for providing our AI visibility analytics and business intelligence services. The types of information we collect include:

Account Information: We collect your email address and professional details through our OAuth authentication system (Google, Microsoft, GitHub). This information is necessary for secure account access, service delivery, essential communications (analysis results, billing notifications, security alerts), and customer support. We do not store passwords as authentication is managed through trusted third-party OAuth providers.
Company and Brand Data: You provide company name, brand information, competitor lists, and other business context necessary for our agentic AI system to conduct visibility analysis, competitive intelligence, and hallucination detection. This data enables our specialized AI agents to deliver personalized insights and strategic recommendations.
Analysis Results and Reports: Our system generates and stores visibility scores, competitive analysis reports, hallucination detection results, optimization recommendations, and historical trend data. This information forms your analytical dashboard and enables ongoing monitoring services.
Technical and Usage Data: We automatically collect standard technical information including IP addresses, browser types, device information, usage patterns, and platform interaction data. This helps us maintain service quality, prevent fraud, optimize performance, and improve our agentic AI algorithms.
Payment Information: Payment data is securely processed by our third-party provider (LemonSqueezy). We store only necessary billing information such as subscription plans, billing dates, and transaction references - never full payment card details.

3. How We Use and Share Your Information

Your information is used exclusively for the following business purposes:

Service Delivery: Our agentic AI system uses your company data to query AI platforms (ChatGPT, Claude, Gemini, Perplexity, etc.) for visibility analysis, competitive benchmarking, and hallucination detection. We only access publicly available AI platform responses and do not share your email address or proprietary business information with these platforms.
Platform Operation: We use your information to maintain account security, process subscriptions, generate analytical reports, provide dashboard access, and deliver our monitoring services according to your subscription tier.
Customer Communication: We use your contact information for essential service communications including analysis results, security notifications, billing updates, and customer support responses. Marketing communications are opt-in only.
Service Improvement: Aggregated, anonymized usage patterns help us enhance our agentic AI algorithms, improve analysis accuracy, and develop new platform features.

We never sell your personal or business data. We do not share your information with third parties for marketing purposes. Data sharing is limited to essential service providers under strict contractual obligations to maintain confidentiality and security.

4. Data Security and Protection

We maintain enterprise-grade security measures aligned with SOC 2 Type II compliance standards and GDPR requirements:

Encryption: All data transmission uses TLS 1.3 encryption. Customer data is encrypted at rest using industry-standard AES-256 encryption.
Access Controls: We implement role-based access controls, multi-factor authentication for administrative access, and comprehensive access logging.
Infrastructure Security: Our platform operates on secure cloud infrastructure provided by trusted partners (Vercel, Supabase) with regular security audits and monitoring.
Data Isolation: Customer data is logically separated and protected by row-level security policies. Our agentic AI agents operate in secure, isolated environments.
Regular Audits: We conduct regular security assessments, vulnerability testing, and compliance reviews to maintain the highest protection standards.

5. Data Retention and Your Rights

We retain your data only as long as necessary to provide services and comply with legal obligations:

Account Data: Maintained while your account is active and for 90 days after cancellation for account recovery purposes.
Analysis Results: Historical data retained for analytical continuity and trend analysis as long as your account is active.
Billing Records: Maintained for 7 years as required by financial regulations.
Technical Logs: Security and system logs retained for 1 year for fraud prevention and system optimization.

You have the right to access, correct, or delete your personal data. You can export your data, restrict processing, or request account deletion through your dashboard or by contacting support. For EU residents, these rights are protected under GDPR.

6. International Data Transfers

Our services are primarily hosted in secure US-based data centers. If you access our Service from outside the United States, your information may be transferred to, stored, and processed in the US where our servers and service providers are located. We ensure appropriate safeguards are in place for international transfers in compliance with applicable privacy laws.

7. Contact Information and Updates

We may update this Privacy Policy periodically to reflect service improvements or regulatory changes. Significant updates will be communicated via email. For privacy-related questions or to exercise your data rights, contact us at privacy@airanknow.com.

Data Protection Officer: For European users or complex privacy inquiries, you may contact our data protection team at dpo@airanknow.com.