Our Commitment to Customer Satisfaction

At AI Rank Now, we are committed to providing valuable AI visibility insights and analysis through our advanced agentic AI platform. Our refund policy is designed to be straightforward and fair, reflecting our confidence in the quality and utility of our GEO (Generative Engine Optimization) services.

30-Day Money-Back Guarantee

We offer a comprehensive 30-day money-back guarantee for all new subscribers. If you don't find value in our AI visibility insights, competitive analysis, and strategic recommendations within your first 30 days of service, you are eligible for a full refund.

Our guarantee covers all subscription plans: GEO Audit ($39.95/month), GEO Monitor ($79.95/month), and Enterprise ($199.95/month). The 30-day period begins from your initial subscription date, regardless of usage level during that period.

What Our Guarantee Covers

Our 30-day money-back guarantee is based on service value and satisfaction. We stand behind our agentic AI platform's ability to deliver:

Comprehensive AI Visibility Analysis: Multi-platform monitoring across ChatGPT, Claude, Gemini, Perplexity, and other major AI systems
Actionable Insights: Strategic recommendations generated by our specialized AI agents for improving your brand's AI representation
Competitive Intelligence: Detailed competitor analysis and benchmarking reports
Hallucination Detection: Real-time identification of AI-generated misinformation about your brand with 94% accuracy
Performance Metrics: Visibility scores, accuracy assessments, and optimization opportunities
Platform Reliability: Consistent service delivery through our enterprise-grade infrastructure

Refund Eligibility and Process

To be eligible for our 30-day money-back guarantee:

You must be a first-time subscriber (refund applies to new customers only)
Your refund request must be submitted within 30 days of your initial subscription date
You must contact our support team with a brief explanation of why our service didn't meet your expectations
Refunds are processed to your original payment method within 5-7 business days

Service Guarantees vs. Business Outcomes

It's important to understand what our guarantee covers. As outlined in our Terms of Service, the AI landscape is complex and constantly evolving. Our guarantee covers:

Service Delivery: Execution of our monitoring, analysis, and reporting services as promised
Platform Functionality: Reliable access to our dashboard, reports, and insights
Data Accuracy: Truthful representation of AI platform responses and competitive positioning
Feature Availability: Access to all features included in your subscription tier

Our guarantee does not cover specific business outcomes, as we cannot control how third-party AI platforms represent your brand or how your market position evolves. We provide insights and recommendations, but implementation and results depend on various external factors beyond our control.

Ongoing Subscription Management

After your initial 30-day guarantee period, you can cancel your subscription at any time through your account dashboard or by contacting support. Cancellations take effect at the end of your current billing cycle, and you'll retain access to the service until that date. No partial refunds are provided for mid-cycle cancellations after the initial 30-day period.

How to Request a Refund

To request a refund under our 30-day money-back guarantee, please contact our support team at support@airanknow.com. In your request, please include:

Your account email address
Your subscription plan and start date
A brief explanation of why our service didn't meet your expectations

Our support team will review your request and process eligible refunds promptly. We may also offer alternative solutions or additional support to help you maximize the value of our platform before proceeding with the refund.

Enterprise and Custom Arrangements

Enterprise customers or those with custom pricing arrangements should refer to their specific service agreement for refund terms. Our standard 30-day guarantee applies unless otherwise specified in your contract.

Refund Policy